FAQ
Q. WHAT MAKES BURTON’S CRYSTAL FILES BETTER THAN OTHER NAIL FILES ON THE MARKET?
Crystal Nail Files are the original files made of Bohemian Crystal. Produced in Europe, they undergo strict quality control. Unlike many other products, especially paper or metal, the filing surface of your Crystal Nail File will last you for a very long time. Test results indicate that with regular use of your Crystal nail File, you will see less chipping and splitting of your nails. Only with Crystal Nail Files, you can file in both directions without damaging your nails. Bohemian Crystal Files are made of tempered non-porous, specially processed glass, making them easy to wash and maintain. The materials used in our Crystal Files DO NOT contain heavy metals or undesirable elements or additives. Our products are never tested on animals. They are eco-friendly / pet-friendly / cruelty-free.
Q. HOW LONG DOES IT TAKE BEFORE I NOTICE A DIFFERENCE IN MY NAILS?
You will notice a difference after your first use!
Q. HOW DO I CARE FOR MY CRYSTAL FILE?
Personal Use: The files are very easy to maintain. Simply wash with soap and water, let air dry.
Professional Use: Crystal Files can be repeatedly cleaned with liquid or UVB lighting. We do however recommend the clear files for professional use.
Q. CAN BURTON’S CRYSTAL FILES BREAK?
To ensure that you enjoy your Crystal Nail File for a very long time, please remember that it is a glass product. Please do not apply excess pressure, and do not allow it to fall onto a hard surface. When not using your Crystal File, please keep it in the protective tube or sleeve which is provided to you.
Q. CAN I USE MY CRYSTAL FILE ON ARTIFICIAL NAILS?
Yes. Our professional files are ideal for artificial nails.
Q. CAN I TAKE MY CRYSTAL FILE WITH ME ON THE PLANE?
Our Travel Files (rounded end) are perfect for travel.
Q. ARE BURTON’S CRYSTAL FILES SAFE TO USE ON CHILDREN AND BABIES?
Yes. We have received many positive comments. Due to the extremely gentle filing surface, Crystal files are great for use on fragile nails. Adult supervision is recommended if used by children.
Q. CAN I USE MY CRYSTAL NAIL FILE ON MY CALLUSED SKIN?
Our Deluxe Foot File is designed especially to remove hardened and callused skin from your heels. Best results are achieved by first softening the skin by immersing your feet in water or using your foot file directly in your bath or shower. To maintain soft heels, we recommend regular use of your Crystal Foot File.
Q. CAN WE HAVE OUR COMPANY LOGO PUT ONTO CRYSTAL NAIL FILES?
Yes. Minimum order 100 pieces. For more details please email us at hello@crystalfiles.com
ORDERING & SHIPPNG INFO
FREE SHIPPING ON ORDERS OVER $100
YOU CAN PLACE YOUR ORDER ON LINE, OR BY CALLING US AT OUR TOLL-FREE NUMBER 1.888.642.0770
Shipments usually take 1-8 Business Days to reach most US and Canadian destinations. For International orders (outside US & Canada) please contact us directly for shipping costs. The customer is responsible for all additional taxes, duties and/or tariffs that may incur. If an item is not in stock, we will notify you via email with the approximate shipping date. You will have the option to cancel if the date is unacceptable.
SALES TAX
No tax on products will be charged to residents of USA. All Canadian Orders will be charged the appropriate rate of GST or HST depending on Province.
HAPPY FILING!