Privacy Policy

Crystal Files is committed to protecting your privacy. This privacy policy outlines how your personal information may be gathered, tracked or used.


By engaging in certain activities on this site, such as ordering a product, registering for a seminar, demo or free draw, downloading marketing materials or requested software updates or requesting technical support, Crystal Files may ask you to provide certain information about yourself by filling out and submitting an online form. This information may include your name, e-mail address, company web page, employer mailing address, job title and department, company phone number and fax number or other pertinent information as may be required.

Depending on the circumstances, some of the information that we may ask you to provide may be identified as mandatory or optional. If you do not provide the mandatory information, you will not be permitted to engage in that activity on our site.

If you contact us via email, we will use the information contained in the email message to respond and communicate with you. The contents of your email will be protected under the terms of this policy.

Our servers also track the IP/Internet address of your computer to help administer our site, diagnose problems with our server, and to help make our site more useful to visitors. This information does not identify you personally and you remain anonymous unless you have otherwise provided us with personal information.


Crystal Files retains your information to provide you with the services you require or request. Any information you provide to Crystal Files is kept in strict confidence in secured databases that are not accessible from our offices. Your personal information will never be sold or shared with anyone from an outside source or agency. The information you provide us is for internal use only and is not available to anyone outside of Crystal Files, except as required by law.

We may also use information we collect to occasionally notify you about important changes to our Web site, new Crystal Files service and special offers we think you’ll find valuable, including products and services of third parties. If you would rather not receive this information, just notify us by e-mail with the subject line of “unsubscribe”.


We may have links to other sites and they are not covered by this privacy policy.

We reserve the right to change this privacy policy at any time. We will do so by posting a revised privacy policy on this web site. The date of the version of this policy is stated at the bottom of the page.


Revision 3.0 January 08, 2023